Weed.com FAQ's
For hemp-derived products (CBD, Delta-8, CBG, CBN, etc., with less than 0.3% THC), you must be at least 21 years old regardless of state law.
We offer a 100% satisfaction guarantee and a full replacement policy. Due to the nature of hemp products, we cannot accept returns on opened or used items.
Unopened items in original condition may be returned within 14 days of delivery. Email [email protected] with your order number and reason for return.
No, we do not offer international shipping at this time.
We ship to most states, but some products are restricted due to local laws. For example:
- THCA products are not shipped to: AR, ID, MN, OR, RI.
- Delta-8 products are not shipped to: AR, CA, CO, CT, DE, GA, HI, ID, IN, IA, KS, MA, MS, MT, NV, NH, NY, ND, OR, RI, SC, UT, VA, VT, WA, WV.
Please check individual product pages for detailed shipping restrictions.
- Processing Time:
Orders are typically processed within 1–3 business days, excluding weekends and federal holidays. Once your order ships, you'll receive tracking information via email.
- Shipping Time:
Standard shipping generally takes 4–7 business days after your order is processed. Please note that delivery time may vary depending on your location and product availability.
If your order is marked as delivered but you didn’t receive it, check with your local carrier or neighbors first. If you still can’t locate it, contact us at [email protected] and we’ll help you track it.
If you received a broken or defective product (e.g., cracked bottles, damaged seals, vape issues, etc.), contact [email protected] within 7 days of delivery with photos and your order number. We’ll gladly replace it.
If your order hasn’t shipped, send an email to [email protected] with your order number, and we’ll cancel it. If it has already shipped, you may initiate a return once it arrives.
We are based in Los Angeles, Californis.
Email us at [email protected] with any questions — we’re happy to help.
Delta-8 is a cannabinoid found in small amounts in the hemp plant. It shares many properties with Delta-9 THC but tends to produce milder psychoactive effects. Learn more in our Delta-8 THC Guide and Cannabis 101 articles.
- Hemp: Taller, thinner plants with high CBD and low THC (under 0.3%).
- Cannabis (marijuana): Typically shorter, bushier plants with higher THC contentCBD from hemp is legal federally; CBD from cannabis is not.
CBD is known for promoting calm, focus, recovery, and overall well-being. Hemp flower provides a natural, full-spectrum experience without the psychoactive effects of THC.
- Isolate: Pure CBD with no other cannabinoids
- Full Spectrum: Includes all cannabinoids, including THC (under 0.3%)
- Broad Spectrum: All cannabinoids except THC
Visit our CBD Guide for a full breakdown.
CBD (cannabidiol) is a naturally occurring cannabinoid found in hemp. It’s non-psychoactive, legal under the 2018 Farm Bill, and used for wellness purposes.
THC (tetrahydrocannabinol) is a psychoactive cannabinoid found in cannabis. It produces the traditional “high” and is still federally restricted, though legal in many states.
- CBD is non-psychoactive and does not produce a “high”.
- THC (specifically Delta-9) is psychoactive and responsible for the cannabis high.
They both interact with the body’s endocannabinoid system, but in different ways.
CBD may offer benefits for pets, but dosages and safety depend on the product and animal. Please consult your vet before administering any hemp product. Learn more in our CBD for Pets article.
