Weed.com FAQ's

How old do I need to be to buy from weed.com?

  1. To purchase cannabis products containing THC – you need to be at least 21 years old or be 18 or above with a valid medical license in your state.
  2. To purchase hemp-derived products such as CBD, Delta 8, CBG and CBN which contain less that 0.03% you need at be at least 21 years old

What is the return policy?

We guarantee 100% satisfaction and a full replacement policy. For hardware they must be returned in unused condition. Please email us your order # and reason for return to [email protected].

Weed.com FAQ's: Do you ship internationally?

We do not ship internationally at this time.

Weed.com FAQ's: Do you ship to all 50 states?

There are restrictions for certain products shipped to certain states.

Please see the product pages for details.

When will I receive my order?

Standard (USPS First class Package shipments under 15.99oz) 1-3 Days

USPS Priority Mail (1-3 Days)

USPS Priority Mail Express (1-2 Days)

FedEx Express Overnight

What do I do if I never received my order?

Reach out to our support team at [email protected] so we can track your order.

Weed.com FAQ's: What do I do if I received a defective order?

To initiate a return, please send an email with your name, order #, and defective item to [email protected]. We’ll be happy to replace any broken or defective product. This includes but is not limited to, broken bottles, broken seals, vape cartridge issues, and open packages.

How do I cancel an order?

Send an email to [email protected] with your order # and we will cancel your order if it has not shipped, if it has shipped, please initiate a return when you receive the order.

Where are you located?

We are located in Los Angeles, CA.

How do I contact your company if my question isn’t answered here?

Send an email to [email protected] with any questions or concerns.

What is Delta 8 THC?

Cannabis is a flower that includes chemical parts – some of which are called cannabinoids – that interact with receptors throughout the body as well as create a range of emotional as well as physical results. THC or delta-9 tetrahydrocannabinol is by far the most well-known of these cannabinoids but is definitely not the only potent chemical compound from the cannabis flower.

According to the National Cancer Institute, delta-8-THC can be defined as:

Delta-8-THC differs chemically from delta-9-THC just by a single placement of their double bonds on the atom string, sharing many of the same medicinal and therapeutic properties but Delta 8 THC includes additional properties that do not produce the high associated with THC. While delta-8-THC occurs in only a small portion of the plant, due to the high levels of production of the plants, there is plentiful access to this chemical, which is good news considering its many potential benefits.

To learn all about Delta 8, read this article Delta 8 THC?  To learn more about Cannabis, peruse our Cannabis 101 articles.

What is the difference between Hemp & Cannabis?

They’re similar and share a lot of the same qualities and properties, both beneficial in their own right and uses, but there are specific differences that separate them and make them unique.

  • They look different. The hemp plant is skinnier and taller than marijuana plant.
  • More of the Hemp Plant is used. Seeds, Leaves, Stalk, Oil.
  • Hemp plants have a higher concentration of CBD than cannabis plants, which typically have a higher THC concentration.
  • ONLY CBD DERIVED FROM HEMP is legal according to theDEA. CBD derived from cannabis, even if it has 0% THC, is still not legal according to the Federal Government.

To learn more, please read Hemp vs Cannabis.  To learn more about Cannabis, peruse our Cannabis 101 articles.

What are the benefits of CBD and Hemp Flower?

CBD is most commonly derived from Hemp because that is the only CBD considered legal by the Federal Government. So, the effects and benefits touted for CBD are typically referencing Hemp-derived CBD. The only difference between hemp flower CBD and cannabis flower CBD is the amount of THC and the legality. (Note: Even if cannabis-derived CBD has 0% THC, it’s still considered illegal federally.)

To learn more, please read 5 Benefits of CBD Hemp Flower.  To learn more about Cannabis, peruse our Cannabis 101 articles

CBD Isolate, Full Spectrum, or Broad Spectrum? Spectrum?

You’ve done your research; you’ve decided that CBD is the way to go for your needs. But then you find out there are more options. Do you choose a CBD Isolate or a Full Spectrum? What about a Broad Spectrum? Find your answers in this article CBD, Isolate, or Full Spectrum.

To learn more about Cannabis, peruse our Cannabis 101 articles.

What is CBD?

CBD is a naturally forming cannabinoid (one of over 100) and is found in the cannabis plant.  CBD itself is legal in the United States through the passage of 2018 Farm Bill. Perhaps most importantly it does not get you high (unlike THC) – that is to say – it is not psychoactive.

For a more in depth look at CBD, please read this article What is CBD?  To learn more about Cannabis, peruse our Cannabis 101 articles.

What is THC?

THC is also a naturally occurring cannabinoid found in cannabis plants. Unlike CBD however THC is considered federally illegal but is tolerated as long as people comply with State laws. THC is the compound that’s responsible for getting you high.

It should be noted that in we are referring here to Delta 9 THC and not Delta 8 THC (which is hemp derived and is less psychoactive).

For a more in depth look at CBD, please read this article What is THC?  To learn more about Cannabis, peruse our Cannabis 101 articles.

What is the difference between THC and CBD?

Though they both work by interacting with the endocannabinoid system of the body they differ in how effectively they bind to receptors and that is how they each exert different influence on the person.

CBD does not bind nearly as strongly to the CB1 receptors in the CNS (central nervous system – basically your brain for the purposes of this article). THC on the other hand binds strongly to the CB1 receptors in the brain making the user high. In fact, the CBD molecule can compete with THC molecules at the receptor and effectively reduce the high feeling.

Another way in which they differ is where we find the most of each. Cannabis has higher levels of THC while hemp has higher levels of CBD. Legally speaking with Farm Bill legalized derivatives of hemp with less that 0.3% THC by dry weight. So, while CBD is federally legal if derived from hemp that meets this standard – psychoactive, is legal all across the country regardless of whether or not marijuana is legal in a certain state.

To learn more, please read this article CBD v THC?  To learn more about Cannabis, peruse our Cannabis 101 articles.

Is CBD safe for pets?

To learn all about pet safety, read this article.  To learn more about Cannabis, peruse our Cannabis 101 articles.