Shipping Policy
Processing Time:
All orders are processed within 1–3 business days. Once your order is shipped, you will receive a confirmation email with tracking details.
Shipping Time:
Standard delivery typically takes 4–7 business days after dispatch. Delivery times may vary depending on your location and product availability. Some products may ship separately from different warehouses.
Shipping Carriers:
We primarily ship through USPS, UPS, or FedEx, depending on the product and destination.
Shipping Restrictions:
Due to state and local laws, we do not ship THCA products to the following U.S. states or territories: Arkansas, Idaho, Minnesota, Oregon, and Rhode Island.
We do not ship Delta-8 products to the following states: Arkansas, California, Colorado, Connecticut, Delaware, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Massachusetts, Mississippi, Montana, Nevada, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Carolina, Utah, Virginia, Vermont, Washington, West Virginia.
Please refer to individual product pages for more detailed shipping restrictions. It is the customer’s responsibility to ensure hemp products are legal in their state before ordering.
Lost or Stolen Packages:
We are not responsible for packages lost or stolen after delivery. If your package is marked as delivered but not received, please check with your local post office or delivery service.
Return & Refund Policy
Returns:
Due to the nature of hemp and wellness products, we cannot accept returns on used or opened items.
Unopened and unused products in original condition may be returned within 14 days of delivery. The buyer is responsible for return shipping costs.
To request a return, please contact us at [email protected] with your order number and reason for return.
Refunds:
Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original payment method within 5–10 business days.
Damaged or Incorrect Items:
If your item arrived damaged or you received the wrong product, please contact us within 7 days of delivery with photos of the issue, and we’ll make it right.
Need Help?
If you have any questions about shipping, returns, or your order, feel free to reach out to our support team at [email protected]. We’re here to help!
