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About OCB
Organizational Citizenship Behavior (OCB) is a concept deeply ingrained within the realm of organizational behavior and applied psychology. It revolves around the voluntary and discretionary behaviors exhibited by employees that go beyond their formal job requirements, significantly impacting organizational performance and employee satisfaction. OCB encompasses a range of positive behaviors, such as altruism, civic virtue, sportsmanship, and teamwork, which contribute to the overall efficiency and success of an organization. At its core, OCB exemplifies the idea of employees taking ownership of their roles within an organization. These behaviors include acts of altruism, where employees willingly assist their coworkers or go the extra mile to ensure that tasks are completed successfully. Such positive behavior extends to engaging in civic virtue by actively participating in organizational activities that uphold the organization's values and mission. OCB also encompasses the display of sportsmanship, where employees handle challenging situations gracefully and promote a positive work atmosphere.
Facts about OCB
Organizational Citizenship Behavior (OCB) has garnered significant attention in the fields of organizational behavior and applied psychology. These facts about OCB shed light on its importance, components, and impact on various aspects of organizational dynamics. Organizational Citizenship Behavior refers to voluntary and discretionary behaviors displayed by employees that go beyond their formal job requirements. These behaviors, also known as extra-role performance, contribute to the overall enhancement of organizational effectiveness. OCB comprises various dimensions, including altruism, civic virtue, conscientiousness, sportsmanship, and courtesy. Altruism involves helping coworkers willingly, while civic virtue relates to participating in organizational activities and adhering to its values.